Frequently Asked Questions
Everything you need to know about shopping at Trend Zone Wholesale.
What is the minimum order quantity (MOQ) for wholesale pricing?
To qualify for our wholesale rates, we require a minimum order value of $200. Individual item minimums vary by product category and are listed on each product page.
How long does shipping typically take?
Standard domestic shipping usually takes 3-7 business days. For bulk freight orders, delivery times may vary between 7-14 business days depending on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for large volume orders.
Can I request a sample before placing a bulk order?
Yes, we offer sample units for most of our products at a retail price. If you proceed with a bulk order within 30 days, the price difference will be credited to your account.
What is your return policy for wholesale orders?
Returns are accepted within 15 days of delivery for defective or damaged items only. Due to our wholesale pricing structure, we do not offer returns for unsold inventory or change of mind.
Do you offer international shipping?
Yes, Trend Zone Wholesale ships worldwide. International shipping costs and customs duties are calculated at checkout based on the destination country and total shipment weight.